How technology has affected today’s consumer

When you look at how business transactions were done in the 1990s and compare them to how they’re made today, one huge factor stands as the difference-maker – technology, more specifically, online sales.

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                                       Image source: technofaq.org

To be fair to history, it was already possible to order a product via phone or mail or fax before the internet came along. But as the world wide web developed and more business establishments adopted and incorporated online sales into their operations, buying and selling as we knew it changed completely.

Perhaps the most prevalent reason for the popularity of online sales is the convenience if affords consumers. No longer do people have to go out of their homes, brave heavy traffic, walk through shopping malls, and line up at the cashier to get a single item. Nowadays, it can all be done with a couple of swipes and a few taps.

And while shipping costs may add to the total bill, let it be known that a lot of the products people are buying online come straight from manufacturers and are getting them at manufacturer’s price. Online stores also have lots of promos, deals, and discounts. Now, think of that and factor in the price of gas and parking fees and the time you use up to get an item in the nearest mall. Overall, online shopping is cheaper.

All these advantages and we haven’t even gotten to the wide array of selection yet. Online stores have almost everything a consumer wants. If an item isn’t available on one site, the consumer can always go to another online shop.

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                                                       Image source: bgr.in

Hi! I’m James P. DeVellis. I work for a tech company and answer a lot of IT queries. I’m starting my own social media platform and hope to take all of you along. Follow me on Twitter for everything IT.